Privacy Policy

Last Updated: 22 June 2025
Effective Date: 22 June 2025

1. Introduction

The Suburbs Services Pty Ltd. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://www.thesuburbsservices.co.za/ (the “Site”).

2. Information We Collect

Personal Information:

• Submitted via contact forms: Name, email, phone number.

Automated Data:

• Cookies, IP address, browser type, pages visited.
• Advertising data: Facebook Pixel/Google Ads tracking.
  
  

3. How We Use Your Information

• Respond to contact form inquiries
• Analyse site traffic (Google Analytics)
• Measure ad performance (Facebook/Google Ads)
  
  

4. Cookie Management

We use CookieYes to:

• Obtain your consent for non-essential cookies
• Manage cookie preferences
• Track consent history
• You can adjust settings anytime using the CookieYes widget on our Site.
  
  

5. Third-Party Sharing

We share data with:

• Service Providers:
  • CookieYes (consent management)
  • Google Analytics (analytics)
  • Facebook/Google (advertising, if used)
• Legal requirements: When mandated by law
  
  

6. Your Rights & Choices

• Access, correct, or delete your data
• Opt out of marketing communications
• Manage cookies
  
  

7. Data Retention

• Contact form submissions: 1 month
• Analytics data: Aggregated/anonymised immediately
  
  

8. Security Measures

• SSL encryption
• Secure hosting
• Restricted data access
  
  

9. International Transfers

Data may be processed globally (e.g., via US-based services like Google/Facebook). We use POPIA -, GDPR compliant safeguards.

10. Policy Updates

Changes will be posted here with a revised “Last Updated” date.

11. Contact Us

The Suburbs Services
Plumstead, Cape Town
https://www.thesuburbsservices.co.za/contact/
074 925 9780